Methodology to measure the effectiveness of social services

This article considers such problems as evaluating the effectiveness of social services and public needs financing. Due to the fact that social services are provided and funded by state or local authorities, assessment of their effectiveness requires special tools. Existing legally defined methods h...

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Huvudupphovsmän:	Fursov, V. A., Фурсов, В. А.
Materialtyp:	Статья
Språk:	English
Publicerad:	Econjournals 2018
Ämnen:	Customer satisfaction Effectiveness Public administration Public services Social needs Systems approach
Länkar:	https://www.scopus.com/record/display.uri?eid=2-s2.0-84982873177&origin=resultslist&sort=plf-f&src=s&nlo=1&nlr=20&nls=afprfnm-t&affilName=north+caucasus+federal+university&sid=b90b11786ee1a956248573820a0bbe57&sot=afnl&sdt=sisr&cluster=scopubyr%2c%222016%22%2ct&sl=53&s=%28AF-ID%28%22North+Caucasus+Federal+University%22+60070541%29%29&ref=%28Methodology+to+measure+the+effectiveness+of+social+services%29&relpos=0&citeCnt=0&searchTerm= https://dspace.ncfu.ru/handle/20.500.12258/3418
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spelling	ir-20.500.12258-34182020-07-31T11:34:14Z Methodology to measure the effectiveness of social services Fursov, V. A. Фурсов, В. А. Customer satisfaction Effectiveness Public administration Public services Social needs Systems approach This article considers such problems as evaluating the effectiveness of social services and public needs financing. Due to the fact that social services are provided and funded by state or local authorities, assessment of their effectiveness requires special tools. Existing legally defined methods have several drawbacks and do not provide an objective picture. Acomparative analysis of estimates according to official methodology and the author’s empirical research are present in this article. On this basis, the conclusion about need for a different approach of providing the state (municipal) services is formulated 2018-11-15T09:08:46Z 2018-11-15T09:08:46Z 2016 Статья Vaslavskaya, I.Y., Koshkina, I.A., Fattakhova, A.R., Khakimova, S.D., Fursov, V.A. Methodology to measure the effectiveness of social services // International Review of Management and Marketing. - 2016. - Volume 6. - Issue 5. - Pages 96-102 https://www.scopus.com/record/display.uri?eid=2-s2.0-84982873177&origin=resultslist&sort=plf-f&src=s&nlo=1&nlr=20&nls=afprfnm-t&affilName=north+caucasus+federal+university&sid=b90b11786ee1a956248573820a0bbe57&sot=afnl&sdt=sisr&cluster=scopubyr%2c%222016%22%2ct&sl=53&s=%28AF-ID%28%22North+Caucasus+Federal+University%22+60070541%29%29&ref=%28Methodology+to+measure+the+effectiveness+of+social+services%29&relpos=0&citeCnt=0&searchTerm= http://hdl.handle.net/20.500.12258/3418 en International Review of Management and Marketing application/pdf Econjournals
institution	СКФУ
collection	Репозиторий
language	English
topic	Customer satisfaction Effectiveness Public administration Public services Social needs Systems approach
spellingShingle	Customer satisfaction Effectiveness Public administration Public services Social needs Systems approach Fursov, V. A. Фурсов, В. А. Methodology to measure the effectiveness of social services
description	This article considers such problems as evaluating the effectiveness of social services and public needs financing. Due to the fact that social services are provided and funded by state or local authorities, assessment of their effectiveness requires special tools. Existing legally defined methods have several drawbacks and do not provide an objective picture. Acomparative analysis of estimates according to official methodology and the author’s empirical research are present in this article. On this basis, the conclusion about need for a different approach of providing the state (municipal) services is formulated
format	Статья
author	Fursov, V. A. Фурсов, В. А.
author_facet	Fursov, V. A. Фурсов, В. А.
author_sort	Fursov, V. A.
title	Methodology to measure the effectiveness of social services
title_short	Methodology to measure the effectiveness of social services
title_full	Methodology to measure the effectiveness of social services
title_fullStr	Methodology to measure the effectiveness of social services
title_full_unstemmed	Methodology to measure the effectiveness of social services
title_sort	methodology to measure the effectiveness of social services
publisher	Econjournals
publishDate	2018
url	https://www.scopus.com/record/display.uri?eid=2-s2.0-84982873177&origin=resultslist&sort=plf-f&src=s&nlo=1&nlr=20&nls=afprfnm-t&affilName=north+caucasus+federal+university&sid=b90b11786ee1a956248573820a0bbe57&sot=afnl&sdt=sisr&cluster=scopubyr%2c%222016%22%2ct&sl=53&s=%28AF-ID%28%22North+Caucasus+Federal+University%22+60070541%29%29&ref=%28Methodology+to+measure+the+effectiveness+of+social+services%29&relpos=0&citeCnt=0&searchTerm= https://dspace.ncfu.ru/handle/20.500.12258/3418
work_keys_str_mv	AT fursovva methodologytomeasuretheeffectivenessofsocialservices AT fursovva methodologytomeasuretheeffectivenessofsocialservices
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Methodology to measure the effectiveness of social services

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