Novikova, I. V., Новикова, И. В., P’yanov, A. I., Пьянов, А. И., Rudich, S. B., & Рудич, С. Б. (2018). e-government in the Stavropol region: Assessment of the level of citizens' satisfaction with the provision of public and municipal services. ASERS Publishing House.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Novikova, I. V., И. В Новикова, A. I. P’yanov, А. И Пьянов, S. B. Rudich, و С. Б Рудич. E-government in the Stavropol Region: Assessment of the Level of Citizens' Satisfaction with the Provision of Public and Municipal Services. ASERS Publishing House, 2018.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Novikova, I. V., et al. E-government in the Stavropol Region: Assessment of the Level of Citizens' Satisfaction with the Provision of Public and Municipal Services. ASERS Publishing House, 2018.